Confidentiality and Complaints

Confidentiality

Teach Tearmainn respects the confidentiality and privacy of clients, staff, management and
volunteers subject to the policies and procedures of our organisation and all applicable laws.

Complaints

Teach Tearmainn’s focus is on providing the highest standard of service.

If for any reason you are unhappy with the manner in which you were treated within Teach Tearmainn you are encouraged to lodge a complaint.

Teach Tearmainn views complaints as a means to continuously review and improve the services we provide to our clients.

Who Can Complain?
Anyone dissatisfied with the service, actions or lack of action from any member of Teach Tearmainn.

How to Complain?
Complaints can be made in person, by telephone or in writing.

Full Complaints policy available upon request.

 

#

Privacy - like eating and breathing - is one of life's basic requirements.

#

Katherine Neville

Teach Tearmainn will provide a safe place, support for abused women with or without children,

community outreach services and access to practice-based research in our shared goal to end domestic violence.